Riding Sessions

We offer riding lessons year round, split into the following sessions:

• Winter (November-January)

• Spring (February-April)

• Summer (May-July)

• Fall (August-October)

Current clients may begin scheduling lessons about 2 weeks prior to the beginning of each session.

session commitment

Riders must commit to weekly lessons a full riding session. There is a $45 drop fee and no refunds for dropping out of lessons before the end of a session.

PAYMENT POLICY

You can choose full or partial credit card payment when you schedule your lessons. If you wish to pay via another method, then we can schedule your lessons once we have received a minimum of one month’s tuition. We will also require a valid credit card to save on file.

I understand that if I do not pay tuition in full at the beginning of the session, then tuition is due monthly at the beginning of each month. If I do not pay via another method, then I understand that my card on file will be charged automatically at the beginning of the month.

Further payments will be due monthly at the beginning of each month before the first lesson or the card on file will be charged.

Cancellation/Missed Lesson Policy

• Lessons missed for any reason other than instructor cancellation are not refunded or credited and make up lessons are not promised.

• Lessons must be cancelled/rescheduled at least 12 hours prior to your appointment. If you cannot make your lesson time, let us know right away.

• Lessons missed without prior notification will be considered a No Show. A No Show will not be allowed any makeup opportunity, and after two No Shows, a student will be removed from the program and a Drop Fee will be charged to my card on file.

• You can call or message us on the Slack app to check on any make-up opportunities. Make up lessons, if available, must be made up within the current riding session or within 2 weeks of the missed lesson and are $15.

• Classes cancelled by Hidden Hills due to instructor unavailability or inclement weather will either be rescheduled or will be credited to the student’s next session.  No refunds will be given.

Inclement Weather

• Rain/Storms: We are thankful to have a covered arena so that lessons can generally carry on despite the weather. 

• Cold Weather: We carry on despite the cold weather, but please make sure your riders are prepared for cold weather riding!

• If you choose to cancel or reschedule due to inclement weather, please let us know as soon as possible.  All normal cancellation policies apply.

Lesson Procedures

• Hidden Hills teaches total horsemanship from the ground up. Toward that end, we teach all riders in Level 1 and up how to prepare their horses for their lessons and how to clean up afterward. 

• Do not handle horses without first checking in with your instructor.  Do not mount your horse until your instructor is ready.

• After your lesson, you will untack your horse unless another student is waiting to use your horse in the next lesson.

• Parents are welcome to drop their children off or stay, but instructors do prefer that parents give instructors the courtesy of teaching uninhibited.

• We encourage our students to participate in the schooling shows and other events hosted at Hidden Hills and off site.  These are great ways to “show off” learned skills and discover strengths and weaknesses in student riding.  Ask your instructor about upcoming events and how to prepare for it.  All events will incur extra fees. 

Riding attire

• Long pants, closed toed shoes, and an ASTM certified riding helmet are required for all riders. We provide helmets for new riders. Students in Level 2 and above should have their own helmets and proper riding boots (smooth sole with 1” heel). For examples of proper attire, check out the examples we put together here.

• During cold weather, please be sure your rider is dressed warmly with appropriate riding gloves and warm socks/shoes.

• Our Rider Apparel Exchange at the barn Office is a great place to exchange, buy, or donate your good, clean used riding clothes and shoes! All items, unless otherwise marked, are $10 or can be exchanged.

TERMS & CONDITIONS AGREEMENT

This is the Terms & Conditions including the Cancellation Policy that all clients agree to at booking.

1. I understand that I am committing to weekly lessons for the entire posted session. If I do not book for the entire session, then any remaining lessons will be booked for me.

2. I understand that if I do not pay tuition in full at the beginning of the session, then tuition is due monthly at the beginning of each month. If I do not pay via another method, then I understand that my card on file will be charged automatically at the beginning of the month.

3. I understand that once the session begins, lessons missed or canceled for any reason other than instructor cancellation are not refunded or credited and make up lessons are not guaranteed.

4. I understand that I will be charged a $45 drop fee for dropping out of lessons before the end of a session.

5. I understand that lessons missed without prior notification will be considered a No Show. A No Show will not be allowed any makeup opportunity, and after two No Shows, a student will be removed from the program and a Drop Fee will be charged to my card on file.

6. Make up opportunities, as available, must be made up within two weeks of a missed lesson and are $15.

7. We generally do not cancel lessons due to inclement weather. Please see Lesson Information on our website for complete inclement weather policies.

8. In the unlikely event that Hidden Hills cancels a lesson due to instructor unavailability or inclement weather, lessons will either be rescheduled or will be credited to the student’s next session. No refunds will be given.

stay informed!

Join our Slack community by downloading the Slack app, then text us for an invite link!

The Beginnings of a Horse Girl